Frequently Asked Questions
Frequently Asked Questions
General
How much does freight cost?
Delivery to adresse/pick-up point: 39 DKK
Free delivery on orders over 399 DKK.
What is your delivery time?
- We offer 1-4 business days delivery to pick-up points.
- We offer 1-4 business days delivery to residential/commercial addresses.
Do you deliver on weekends?
Our deliveries are handled by GLS.
GLS deliver to pick-up points from Monday to Saturday.
However, orders are only dispatched from Monday to Friday.
When do you withdraw money?
We only process payment once your order has left our facility.
Can I make changes to an order?
If you wish to make changes to your order after placing it, please get in touch with us as soon as possible:
yeni@studioyeni.com
If we haven't already packaged and processed your order, there is a good chance we can modify it.
In cases where the package has already been processed, we cannot modify / change your order.
Something is missing in my order, what should I do?
Please get in touch with us as soon as possible:
yeni@studioyeni.com
Then we will do our best to assist you.
I have received a defect product, what should I do?
We always do our best to deliver products of the highest quality. We conduct quality controls of all our products. But... mistakes can happen!
Please get in touch with us as soon as possible:
yeni@studioyeni.com
Then we will do our best to assist you.
What is my rights to return?
Please refer to our Returns & Exchange page.
Need help? We are only a ring or e-mail away.
We are always happy to help with any inquiry! See our Contact page for our details!
Press-on nail related questions
How do I apply press-on nails?
Please refer to our How To Apply page for instructions.
How do I remove press-on nails?
Please refer to our How To Remove page for instructions.
How do I know which size is right?
Please refer to our Size Chart, which also includes instructions on how to easily measure which size is right for you.
How long does the press-on nails last?
In normal everyday use, the Yeni Studio press-on nails last 3-5 days.
To extend the duration:
- Avoid heavy physical work.
- Avoid warm water for extended periods.
We recommend you change the adhesive tabs every 3 days.
Are Yeni Studio press-ons reusable?
The Yeni Studio press-on nails can be reused again and again! Simply 1) remove them according to the instructions, 2) apply new tabs and 3) shine again!
We recommend you change the adhesive tabs every 3 days.
Are special tools required for using press-on nails?
All necessary tools required for applying the Yeni Studio press-on nails are included with your nails when you receive them.
Are press-on nails safe?
No harmful chemicals are used in Yeni Studio's press-on nails. The adhesive tabs also ensures that no harmful glue is required for applying the nails.